Shipping Policy

This Shipping Policy describes how Essanas ("we," "us," or "our") handles order processing, shipping, and delivery. Please read carefully before placing an order.

---

Processing Times

All orders are processed within 3–5 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.

---

Shipping Times

• Domestic Shipping (within the United States): Estimated delivery time is 7–15 business days after processing.
• International Shipping: Estimated delivery time is 10–25 business days after processing, depending on customs clearance and the destination country.

Please note: delivery times are estimates and not guaranteed. Shipping times may vary due to customs processing, carrier delays, or other factors outside our control.

---

Shipping Costs

We offer free shipping on all orders. 🎉

---

Tracking Information

Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take 2–5 business days to appear. You can track your package using the link provided.

---

Shipping Restrictions

We currently ship within the United States and to select international destinations. Certain items may have restrictions depending on the shipping destination due to customs regulations.

---

Damaged, Lost, or Delayed Shipments

We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact us at support@essanas.com so we can assist you.

For missing packages or delayed shipments beyond the estimated timeframe, please contact us at support@essanas.com, and we will assist where possible.

---

Contact Information

If you have any questions about this Shipping Policy or your order, please contact us at:

📧 support@essanas.com ☎️ +44 7300 229022